Our Staff

Diane Leahy, M.S., CCC-A

Diane Leahy, M.S., CCC-A


I have been an Audiologist since 1992. I obtained my Master’s Degree in Audiology from Illinois State University in 1992. I have a Certificate of Clinical Competence in Audiology from the American Speech Language Hearing Association. I specialize in hearing aid fitting and hearing rehabilitation for Adult patients.

I have worked in a variety of settings during my career. I have worked in medical offices with ENT physicians, treating a wide variety of patients. I worked for a hearing aid manufacturer doing sales and training. Most recently I have been working at Hearing Lab. I have been with hearing lab since 2015. I am very fortunate that I can say that I love coming to work each day. I have the opportunity to meet many different people and experience the difference improving hearing has on my patients, as well as their families.

Jessica Soszynski

Jessica Soszynski

Patient Services Coordinator

My name is Jessica. I was born and raised in Chicago (Go Cubs!) Since 2007, I have worked in the medical Industry. I started out as a Pharmacy Technician for a reputable hospital and then continued my education to become a Medical Office Assistant. It wasn’t until 2014 where I came across this position as a Patient Care Coordinator.

Being a part of an organization, a family, that helps people hear life again is a beautiful experience. I adore listening to our patients tell their stories about hearing their grand-kids for the very first time, enjoying a night out with their loved ones or just the simple pleasure of being able to hear the birds chirping again. These are just a few reasons why this job is so rewarding to me.

woman with ipad background

Customer Reviews

Always satisfied with the excellent service and friendly atmosphere. Any problem has been quickly and professionally handled and resolved. I highly recommend them.

Margo Veasey, on Google

Every aspect of the process was very easy and fast! I am so happy!

Nancy Alva, on Google

Outstanding service and courtesy ! Amazing efficiency. Extremely knowledgeable . Great online coordination will insurance company negated customer need for for much much paper work!

Thomas Baltes, on Google

Grant Shelton is a perfect representative for Miracle Ear. His thoughtful manner helps patients feel comfortable in his care. Visits are pleasurable and always informative. Thanks for employing this “GEM.”

Jan Eastman, on Google

I see Elise in the Largo, FL office. She has spent a lot of time with me trying to get me set up with a transmitter to hear the TV better. She has been very patient and kind; and after several hours we came up with a solution. I recommend...

Sue Jacoby, on Google

Schedule Your Free Hearing Screening

Schedule Now